mobile phone car charger factory
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FAQ

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1. Is the portable car charger safe?

 A:Yes, IC Program, Short circuit protection, Overcurrent , with CE;ROHS;FCC certificates.
 
 
2. Can you print our logo on the portable car charger & packing?
 
A: OEM& ODM service is welcomed, as a researching company we also desimany other car charger  
who suti  for iphone, samsung, sony, LG, nokia and so on. many other car charger  who suti  for iphone,
samsung, sony, LG, nokia and so on.
 
 
3.Can I customize the colours for the portable car charger ?
 
 A:Yes,we can do all colours for what you want,but need 500pcs per color,so that will be free.
 
 
 
 4. can I do customized packing for the portable car charger ?
 
 A:Yes,but the quantity should be more than 1000pcs. 
 
 
5.When can I get the quotation?
 
 A:We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price, please
call us or tell us in your email so that we will regard your inquiry priority.
 
 
6.What kind of files do you accept for printing?
 
 A:PDF, Core Draw, high resolution JPG, AI, PHTOSHOP
 
 
7. How long can I expect to get the sample?
A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
 
A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in 3-7days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express account or prepay us if you do not have an account.
A:After you pay the sample charge and send us confirmed files, the samples will be ready for delivery in
3-7days. The samples will be sent to you via express and arrive in 3-5 days. You can use your own express
account or prepay us if you do not have an account.
 
 
8. what about the lead time for mass production?
 
 A:Honestly, it depends on the order quantity and the season you place the order.The lead time of MOQ is 
about 7-10 days. Generally speaking, we suggest that you start inquiry two months before the date you would 
like to get the products.
 
 
9. What is your terms of delivery?
 
 A:We accept EXW, FOB, CIF, etc. You can choose the one which is the mostconvenient or cost effective for you.
 
 
10.When can I get the quotation?
 
 
 A:We usually quote within 24 hours. If you are very urgent to get the price,welcom to call us. 
 
 
 
11.Are you a manufacturer?
 
 A:Yes,we are a manufacturer,mainly make mobile accessories,like power bank,car charger,wall charger,
usb cable. 
 
 
12. Where is your factory located? 
 
 A:Sunda located in Gushu,Xixiang,Baoan district,Shenzhen,China
 
 
13. What's your factory scale?and How many workers in your facory?
 
 A:1000Square Meters;50-60 workers.
 
 
14.What's your product  warranty?
 
 A:12 months.
 
 
15. Can I get some samples?
 
 A:Yes, samples are available for your testing first.(you need to pay the sample  cost and freight).
 
 
16. How about the samples and mass production time?
 
 A:Samples:2-7 working days   Mass:5-20 working days in general.
 
 
17. Can I print my logo or stick a bar code/label on products?Is it free cost?
 
A:Yes,if your qty more than 1000pcs,can make for you free.
A:Yes,if your qty more than 1000pcs,can make for you free.
A:Yes,if your qty more than 1000pcs,can make for you free.
 
 
18.How to proceed if i want to imprint my logo on the car charger?
 
First,you send us your logo file,then we will design a imprint effect images for your confirmation,  
if it is ok,we will print a sample to send you or take a picture to you.if all is ok,we will start mass
production.
 
 
19. How about your packing?Can you make OEM packing?
 
A:less than 1000pcs,will use our neutral packing(blister/paper box),more than 1000pcs,can
customize your packing.
 
 
20.What kind of files do you accept for printing?
A:PDF, Core Draw, high resolution JPG, AI, PHTOSHOP
 
 
21. How about your MOQ?
 
A:for car charger item:1000pcs for power bank item:300/500pcs.
A:for car charger item:1000pcs for power bank item:300/500pcs.
 
 
22.How about colors?can i customize my color(moq)?
 
 A:In general 2-5 kinds colors for each.can customize your color as Pantone color no.,moq is 
1000pcs each color 
A:PDF, Core Draw, high resolution JPG, AI, PHTOSHOP
 
 
23.Do you have any certificates for your products?
 
 A:Yes,there are CE,RoHS,FCC LVD.
 
 
24. How about your shipping ways?
 
 A:there are international express like:UPS,FEDEX,TNT,DHL or by air/sea.
 
 
25.What payment ways do you accept?
 
 A:T/T,Paypal,Western Union,or alibaba trade assurance.
 
 
26.Can you do the design for us?
 
 A:Yes. We have a professional team having rich experience in product and package designs.
 Just tell us your ideas and we will help to carry out your ideas into perfect design. 
 
 
27.Can I have auto off when we charge power bank fully?
 
 A:Yeah, it can be auto off when charge fully
 
 
28.How about your after sales-service?
 
 A:Warranty:12 months Return Policy:if there is defective in warranty because of the quality,we 
will offer free replacements to u,and we will pay the freight. 
 
 
29.Do you go to any fair?
 
 A:yes,We attend Hong Kong Electronic fair and gifts fair on April and October each year.
 
 
30.Can I go to see your factory?
 
 A:Yes,Will be very welcome your visiting,if you are in shenzhen,we will go to pick you up from
 your hotel.
 
 

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  • Tel:0086-0755-82735267
  • E-mail:admin@sundamobile.com
  • Skype:sunda003
  • Add: 6-9F, Baojiali technology Building, Haibin Xincun, Baoyuan Road, Gushu, Xixiang, Baoan Distric, Shenzhen,Province,China

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